With the increase in fraud over the internet, GNB have implemented a number of systems to protect both ourselves and our clients.

Registration

Customers must sign in and register with GNB to purchase products from our online store. During the registration process, you will be required to provide specific information about yourself, as well as some infomation about your business (such as business name and ABN, where applicable). From time to time, we ma y need to used this information to contact you, to help us verify the legitimacy of the online registration or to confirm shipping/payment details.

Deliveries

All deliveries must be signed for. We do not ship to PO Box addresses, and packages will not be left unattended on door steps. Proof of identification may be requested by the courier, upon delivery.

Prior to despatch, larger orders may be verified with the client, over the phone.

Secure Information

This website takes every precaution to protect our client's information. When sensitive information is submited via the website, that information is protected both online and off-line. All sensitive details (such as credit card numbers, address details and so on) that is submitted, is encrypted and is protected with  SSL technology. While on a secure page in our online store, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, or a padlock icon may appear to the right of address bar, to indicate you are now in a secure/protected area, instead of just 'browsing' .

These strategies are in place to protect you, to protect us and to help make your buying experience with us, a safe and secure one.